Global Flight Centre Ltd - Lautoka, Fiji

recently I sponsored my mum n sister to visit Canada. 4weeks later they called my sister to let her know that she got her visa, and she can come n apply for transit visa to usa now. 3 days later her husband goes to pick the visa, and then they hand out a letter stating that her application got rejected. what a poor service, don't know if they could even understand what the content in the letter was. never going to use this agent again. thanks for providing false information.

They sell tickets without even knowing the dates and requirements for a valid visa. Am sure none of them have even ever been outside Fiji better yet out of vitilevu. Disappointing result costing us more to sort out their mess in the first place. They should ring New Zealand Embassy to find out but they act like they know it all. I rang them and they like oh your parents should scan the visa to you and you should see and do it better then why the hell you have the travel agent centre open for. They should help out and if not sure should just let the person buying the ticket know. They see the money they get greedy because all the see is commission that's al.

Regards

unhappy customer