Job offer: Customer Care Consultant - Navua

We are seeking a self-motivated and enthusiastic individual to join our team as a Customer Care Consultant. This role involves providing outstanding customer service, resolving queries proactively, achieving sales targets, and establishing strong customer relationships. The position requires working in shifts and weekends, with a strong commitment to service excellence.

• Exceptional customer service skills required, with experience in handling calls, emails, and live chats.
• Responsibilities include compliance with agreements, customer retention, and upselling products.
• Must be adept in using multiple systems and excel in a fast-paced environment.
• Team collaboration is essential, with roles involving global interaction.

Benefits include a competitive salary, medical insurance, ongoing training, and career development. Previous experience in customer service is essential, and familiarity with Microsoft Office is preferred.